Frequently Asked Questions
Where do I begin?
To get the process started, reach out through our contact form. If you have thoughts regarding your design, please feel free to share them. Have no idea where to begin? That’s where Melissa comes in!
Estimate
To reserve your date and begin the design process, a 50% deposit of our minimum is accepted. From there, a design is finalized, and final payment is due one month prior to your event. Our minimums are $1200 for birthday/smaller cakes, and $2000 for weddings and larger events. Delivery begins at $150, or pickup for smaller cakes can be arranged from the Cake Hero studio in Greenpoint, Brooklyn.
Where is Cake Hero located?
Cake Hero is located in a by appointment only studio in sunny Greenpoint, Brooklyn!
Does Cake Hero deliver?
Yes! We deliver to the Greater New York area and beyond. We contact the venue ahead of time so delivery and setup runs smoothly and efficiently.
What flavors of cake do you offer?
Design is fun but the whole point of a cake is ultimately, the taste! You can find our delicious flavors here. Hoping for something you don’t see on the menu? Let us know and we’ll see what we can do!
Do you offer allergen free cakes?
We do not offer gluten free or vegan cakes at this time. Please note that while we are not a nut free facility, we do not use nuts in any of our recipes.
